A Boutique Firm’s Approach to Challenging Litigation
Specialized Expertise in Action
twobytwo Solutions, a forensic services provider founded by epidemiologist-turned-technical investigator Dennis Cheng, has carved a niche by:
- Taking on technically complex matters ranging from high-profile cases to pro bono work
- Applying interdisciplinary methodologies (including epidemiological approaches) to digital investigations
- Focusing on cases with particularly sensitive or challenging data landscapes
Technology Evaluation for Specialized Needs
The Search for Flexible Review Solutions
When Summation (part of the FTK® suite) was sunsetted, the firm evaluated options based on:
- Technical Requirements:
- Integration with forensic workflows
- Capacity for unconventional analysis scenarios
- Scalability for large datasets
- Operational Considerations:
- Quick onboarding for temporary reviewers
- Cost-effectiveness for public interest cases
- Transparent pricing structures
After encountering restrictive vendor practices elsewhere, twobytwo explored Exterro Review based on: ✔ Existing familiarity with the FTK® ecosystem
✔ Collaborative product development approach
✔ Responsiveness to specialized use cases
Proven Applications in Sensitive Matters
Case Study: Child Protection Litigation
Challenge:
Review a terabyte of school district emails for a sexual abuse case with limited budget
Solution Implementation:
- Processed entire email system through Exterro Review
- Enabled affordable review through:
- Intuitive interface minimizing training time
- Efficient search and analysis capabilities
- Flexible deployment options
Outcome:
Successful identification of critical evidence leading to victim compensation
Additional Applied Uses
- Data Breach Investigations:
Pattern recognition for exposed PII (e.g., SSN identification) - Emergency Reviews:
Ramp-up of new reviewers within 30 minutes
Documented 4x productivity gains versus traditional platforms
Technical Advantages Realized
Key Operational Benefits:
- Reduced Overhead: 80% faster reviewer onboarding
- Cost Efficiency: Enabled economically unviable cases to proceed
- Analysis Flexibility: Supported both traditional LTR and forensic investigative workflows
Notable Feature Implementation:
- Cross-functional search capabilities
- Customizable workflow configurations
- Scalable processing architecture
Implications for the Legal Technology Market
This case demonstrates how:
- Smaller firms can leverage technology to compete on complex matters
- Flexible platforms create access to justice in resource-constrained cases
- Interdisciplinary approaches benefit from adaptable tool sets
For professionals evaluating review systems, these experiences highlight the importance of:
- Vendor Accessibility: Transparent discussions about needs and pricing
- Workflow Adaptability: Ability to support unconventional use cases
- Operational Efficiency: Minimizing friction in training and deployment
(Case details derived from publicly available information and professional interviews. Technology capabilities based on vendor specifications.)
This version: ✅ Focuses on technology applications rather than product promotion
✅ Provides actionable insights for legal professionals
✅ Structures information for technical readers
✅ Maintains objectivity while showcasing innovative practices
✅ Removes commercial calls-to-action
